PROBLEM: Output in Excel 2003 with Cognos 8.1 the window just disappears

PROBLEM: Output in Excel 2003 with Cognos 8.1 the window just disappears

SOLUTION: Alter/set the following conditions in Internet Explorer

1. Open Internet Explorer

2. Click 'Tools' -> 'Internet Options..'

3. Click the 'Security' tab

4. Click on 'Internet'

5. Click 'Custom Level...'

6. Ensure the 'Automatic prompting for file downloads' and 'File download' are enabled.

7. Click 'OK'

8. Repeat for 'Intranet' and 'Trusted Sites'